The Sheraton Krakow Hotel is located less than half a mile from the city's historic center. The Main Market, the many Gothic buildings that dot the area and ample options for dining and sight-seeing are within walking distance. Public transport is readily available. The Krakow-Balice International Airport is approximately 7 miles from the Sheraton Krakow Hotel.

The Sheraton Krakow Hotel features nearly 250 rooms which are distributed over 5 stories. They all feature air-conditioning, satellite television service with movie options, telephones, hairdryers, irons and ironing boards. There are coffeemakers in the rooms, as well. The rooms are softly lit with contemporary furnishings.

The Sheraton Krakow Hotel is defined by a large atrium which carries on the feel of its historical environs and which has a glass roof. The hotel has a ballroom, conference facilities, an indoor pool, a restaurant and a business center onsite. There is a health center available for guests. There is Internet access in the hotel's commons, which include a lounge.